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Curriculum
- 1 Section
- 16 Lessons
- Lifetime
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- Certified IT Support Technician Professional16
- 1.1Module 01: Introduction to IT Support
- 1.2Module 02: Computer Hardware Fundamentals
- 1.3Module 03: Operating Systems
- 1.4Module 04: Networking Basics
- 1.5Module 05: Network Administration
- 1.6Module 06: Security Essentials
- 1.7Module 07: Troubleshooting Techniques
- 1.8Module 08: Customer Service Skills
- 1.9Module 09: Mobile Device Support
- 1.10Module 10: Cloud Computing Basics
- 1.11Module 11: Virtualisation Technologies
- 1.12Module 12: Software Installation and Management
- 1.13Module 14: IT Documentation and Policies
- 1.14Module 13: Backup and Recovery
- 1.15Module 15: Remote Support Tools
- 1.16Module 16: Career Development
Module 02: Computer Hardware Fundamentals
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