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Curriculum
- 1 Section
- 14 Lessons
- Lifetime
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- Certification in IT Troubleshooting Skills14
- 1.1Module 01: Introduction to IT Troubleshooting
- 1.2Module 02: Understanding Computer Hardware
- 1.3Module 03: Operating System Fundamentals
- 1.4Module 04: Windows OS Troubleshooting
- 1.5Module 05: Linux & macOS Troubleshooting
- 1.6Module 06: Software & Application Troubleshooting
- 1.7Module 07: Networking Fundamentals for Troubleshooting
- 1.8Module 08: Network Troubleshooting Techniques
- 1.9Module 09: Email & Communication System Troubleshooting
- 1.10Module 10: Security & Malware Troubleshooting
- 1.11Module 11: Printer & Peripheral Troubleshooting
- 1.12Module 12: System Performance & Optimization
- 1.13Module 13: IT Support Processes & Communication Skills
- 1.14Module 14: Advanced Troubleshooting & Real-World Scenarios
Module 13: IT Support Processes & Communication Skills
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